We are hiring Collections Executive!
We are looking to hire competent Executive – Collections with excellent communication and negotiation skills.
Timely action on debt payments : Contact clients through Calls, Emails or in person meeting for collecting the outstanding payments. Maintain trustful relationships and ensure proper coordination with clients for timely payments.
Negotiate payment schedules & payment plans :Contact clients regarding due payment collections and provide information on various offers (advance payments)
Resolve customer queries :Coordinate with aligned departments & update clients on outstanding payments, late payment charges & handover details.
Reporting : Maintain the daily collections productivity reports to ascertain & address issues if any. Anticipate & recommend appropriate action plans to address the case.
Target Achievement :Achieve set collection targets adhering to the SOPs and SLAs
Interested and qualified candidates are requested to send updated CVs at firstname.lastname@example.org.